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at the end of the day, my grief is not that you need to charge a bit more, thats fair, its logical that your going to get a lot of rubish sales as your the 3rd or4th try.
My point is that its wrong to say do this or will will pull you.
I personaly think that if you hadjust simply sent out a nice email saying, due to the position in your cascade system, this has increased costs due to the amount of problems. Due to this we will need to increase the costs to you to 9% (or whatever).
But probably a bit better worded.
I think that would have been a nice way to have solved it.
That would have given you good service.
If you hhad done that I am sure the chap would not be moaning that you threatened to stop the service with him.
In fact you could be selling yourself right now saying ccbill has a great cascading system. We have found that we can process sales others do not so add us to your cascade system and see how we go.
Build up the customer relations.
In time affiliates may see you being on the cascade system as a bonus and wish to promote sites using you for the reason they belive that there sales will increase due to fewer declines.
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