Quote:
Originally Posted by pompousjohn
I agree, these arbitrary credit card declines are much worse than tubes. For the first week of December it was terrible, this week is looking better.
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Zombaio keeps track of all the declines in their pie graph. That number, "unable to rebill" has been climbing the past couple of months and is in the double digits now.
Quote:
Originally Posted by *******
Yeah and you know that for every customer who emails you there are 10 or 20 more who just said "fuck it" and moved on.  |
Correct.
Quote:
Originally Posted by Matyko
You mean this for last days or last 12-24 hours?
Because since 1st Dec my sales are fucking UP, but 12-24 hours ago everything stopped... unbelievable...
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Oh no. I have seen it growing over the past few months. However, it is starting to become critical on the reports, as well as people are starting to email me more frequently with these complaints.
Again, with Zombaio, I can actually SEE a report of all the people who are declined, and the reason for the decline. However, that is not to say Zombaio is perfect. Just a nice feature in their admin.
Their post back script is yet another story in it's self. That "password issues" is another thing I am seeing more of on the reasons for canceling memberships.
