Quote:
Originally Posted by CyberClaire
I guess last week these guys didnt expect to have to call at 5 am when Monikers system went down..only to discover support finished at 12pm EST ......and then had to sit it out.
I prefer to plan ahead instead of waiting for a disaster moment then go "oh shit !")
http://www.gfy.com/fucking-around-and-business-discussion/941703-moniker-network-unreachable.html
I think Moniker would be a good choice if only they would install 24-7 live support ...( I cant figure why they dont other than to save $$$$ as they are not a mom and pop outfit ) |
They were aware of it, and the problem was fixed. Do you think when they have a full company outage they don't know? So would a ton of people calling support fix the issue? It wasn't one persons domains it was everything down. It was fixed after a short time.