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It's shared hosting guys. It's cheap as hell. As far as shared hosting goes, we do a damn good job of providing CHEAP hosting with all features, FFMPEG, etc. No one else comes close to offering all those features for the price we charge.
Shared hosting comes with its issues no doubt. You are sharing resorces with others plain and simple. If your business is mission critical or you reply on it to make you money, PLEASE invest in your business, and go with a dedicated server. I can not stress this enough.
Again, sorry for the troubles. They should be resolved soon. If you want to be moved to another server just let us know.
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~Kacy 
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