Quote:
Originally Posted by NetBilling
Please explain in detail here or email me
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I do know what he is talking about. However, after working with other gateway interfaces, I've come to really appreciate the simplicity of what you have. It's very fast and gets the job done. I can access my account from any browser including Lynx.
Mitch, we've never talked but I started using NetBilling back in 1999 for my FemDom site with iBIll as a backup. When I first saw your interface, I recalled thinking how ugly it was and I wasn't sure if you guys were going to be around. I certainly prejudged your organization based on the interface. I was wrong ... forgive me.
Since I had another merchant account, I put my other sites on Web800 then they went out of business. I then moved to PowerCharge and they went out of business before I could even do my first transaction. About that time, iBill entered the gateway business to process for folks with their own merchant account. Experiencing poor customer service from iBill, I wanted to move and I was heading over to Jettis. Unfortunately for Jettis, Tommy decided to take vacation and my emails and phone calls went unanswered. Not knowing that Tommy was on vacation, I contacted my underwriters and asked them to recommend a merchant gateway. Their recommendation was NetBilling and DHD Media. I was pleasantly surprised to see you at the top of their list. I've been processing with you ever since and now you have about 80% of my intangible transactions.
Although I'm an agent of change, please think twice before changing the design of the interface or at least do it carefully/sparingly. Again, I like the speed and cross browser access.