Quote:
Originally Posted by Les Grossman
I think you have a great product, but isn't it your place to spend your own time & money to make your product better?
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It's not a requirement, it's a choice. Every business chooses how to use their resources. Some choose to put their resources into improving their products and services and some don't. I can list a slew of them both in and out of our industry who don't do this and I'm sure you can too.
Nobody is forcing us to do this but yes, since we're committed to continually improving our system and we do actually want our clients to be successful it's our place to spend our resources on what we've chosen to spend them on.