Quote:
Originally Posted by TheDoc
Well, he asked more than one question... he should get notice via mail about the cb, that's everything he needs to deal with the member, from finding out the ip to chargebacks.
If he wants to reverse chargebacks, he only has one option. And I did say, this 'should,' I never said he would get any money back. And it's good to do, to show it wasn't fraud and you're keeping watch on your account, it's just all around good.
It does work though, sorry if it hasn't worked for you.
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Actually now that I think about it, I respond to all cause humboldt makes you, and I always get the "we have represented you blah blah" letter from Humboldt bank, and I suppose I only get the follow up "The bank has continued to dispute" letters when it doesn't work... I never get any notification that the chargeback has been reversed. I don't see a way to figure out how many got reversed between netbilling and my banks' stats. Maybe now that moneris took over humboldt I'm missing something.