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Old 12-17-2009, 10:29 PM  
Robbie
Leaner, Meaner, Faster
 
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Join Date: Aug 2002
Location: Vegas
Posts: 20,959
Quote:
Originally Posted by NetBilling View Post
Hi Robbie.

Of course this is out of our hands but can be handled between you and your merchant bank. We actually have a dispute template and instructions you can use to fight some of the chargebacks but you will not win most of them because you do not have a signed sales draft. If you want the template, please email sales at netbilling.com and ask. We are happy to help.
Thanks for the info. I'm pretty sure that no matter what we would never be able to do anything about it just because we are a porn company and we offend their "morals" But thanks for letting me know how to go about it. I'll pass this on to Celeste and Scott as well and we will get that template. Thanks.
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