Quote:
Originally Posted by dig420
I say Carma because I've tried another inexplicably well regarded CMS and I couldn't make it work with multiple sites. The CMS company itself couldn't make it work. A fuckload of techs I hired to make it work couldn't make it work. After all the bullshit, hassle and thousands and thousands of wasted $$ I hit up John, got Carma, problem solved immediately. It was night and day. So that's why I like Carma. They also have a ticketing system in place, and while they don't answer their tickets with the regular four second response time of Natnet (the Kings of Customer Service) they do answer them promptly, and they answer them 100% of the time.
As far as MAS goes... well I know Oystein ;) Can't see him putting out anything and not supporting it directly but I'm not speaking from personal experience re MAS, admittedly.
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It took me walking up to Oystein at the Flordia Internext to bitch about Ross to finally get the ball rolling on a ticket I had put in and PAID 500 bucks to do AFTER waiting for over 3 months to get it done. (It was a server move within the same hosting company, just a newer faster box and an edit to the members area layout which could only be done by Ross)
See, I had paid Ross (Mansion) extra back in the beginning to setup my members area so I could sort it via the different models we shot with. (I believe this may be able to be done in newer versions but not sure)
They also did the design work inside the members area, and I don't have any of the design originals so I can't even edit it.) But, no designers seem to know how to design for MAS.
His (Ross) coding meant I could not just go in and do what I needed to to change the site. (the change was basically taking all the content and putting into one large video category. and to get the rotation working.)
On that note, I have NEVER been able to run multiple sites. I tried once to setup a second site and wanted to use MAS as it's backend... even ROSS couldn't get it to work. (finally shelved it).
When he finally did do it, it was not done right, (lost my actual video "page" where the video opened up in the player now it only pops up) enough to work so I just finally said screw it and let it go. In the ticket I literally laid it out step by step what I needed. I would post screen shots of the actual tickets and dates, but all I can access are my emails back and forth with them as my access to the ticket system seems to be out once again. (I just tried)
Recently, (this spring) I move again to Mojohost. They (Mansion) wanted 600 bucks to move the script over. Mojohost did if for free and I don't think it took them all of 10 minutes to make it work.
But, at this point I'm afraid to touch anything in there for fear it will completely take down my site. (Like adding the JWplayer so I can do Flash video in the members area) Sure, they have some instructions for how to do it on Mansions support site, but with the history of this script changing one fricken period could spell disaster. Mojohost has offered to help and try to get the jwplayer installed so I can use the wowza server I have, I'm still just scared it will somehow take down the script and my business will be shutdown. And, even if they did get it working, there is no instructions on of course how to use it, or how to upload video so the script could see it etc.. it would be a total hack job at best and do I really feel like running a 6 thousand dollar hack job? (LOL don't twist my words, Mojohost's work wouldn't be any sort of hack, just the instructions that I have seen supplied my mansion to do this.) It of course also bring up the fear that, when the day finally does come, would doing this change make it impossible to update the script? I say yes. But then again, since the scripts not seen an update of any sort in almost 5 years, I guess that should be the least of my worries.
I'm done with this script. I was one of their first customers, I help sell a few other copies to others I knew and I paid multiple times for add ons and script ideas the ended up in the main script. Do I feel a little sour.... you bet.