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iSpyCams · 12-22-2009, 08:03 AM

So it sounds like you are looking for 24/7 service, minimal accent, and you think 700/mo is too much because you don't have any call volume?

As a call center owner I do not find this project interesting. Its not really enough work for one person, yet in order to cover the 24 hours I would have to hire 3, AND find something else for them to do when YOUR customers are NOT calling, but something that doesn't take so much focus that they could still answer your calls reasonably quickly.

What you need at this point is a secretary, and an answering machine. Look for a call center when the project requires more manpower than you can manage.

12-22-2009, 08:03 AM
iSpyCams Amateur Gynecologist Industry Role: Join Date: May 2009 Location: Medellin Posts: 4,436	So it sounds like you are looking for 24/7 service, minimal accent, and you think 700/mo is too much because you don't have any call volume? As a call center owner I do not find this project interesting. Its not really enough work for one person, yet in order to cover the 24 hours I would have to hire 3, AND find something else for them to do when YOUR customers are NOT calling, but something that doesn't take so much focus that they could still answer your calls reasonably quickly. What you need at this point is a secretary, and an answering machine. Look for a call center when the project requires more manpower than you can manage.