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Well the lowest you can pay a 3rd world phone rep who speaks good English is like 400 bucks a month. You can go less, (maybe) but you are risking them finding a better job and suddenly leaving, rendering your training and any experience they have acquired useless. (to you)
That 400 is only the call centers direct labor cost, (for one shift) and doesn't cover any overhead, phone minutes, or margin.
Why don't you hit me up on ICQ at 353-496-007 and we can discuss in more detail. I may have some ideas that can help you, but I need to understand your needs better.
Essentially though, my feeling is that you are going to have to establish some customer service hours and drop the 24/7 requirement in order to bring the price closer to what you are looking to pay.
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