Quote:
Originally Posted by Sly
Have you thought about setting up an automated menu system where people can use the keypad to find frequently asked questions along with answers? If you are only using the system for frequently asked questions and not any real "service", I would think that you could find a way to automate everything as much as possible and eliminate human interaction quite a bit.
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Already done that. But I do want my customers to be able to have their questions answered at any time.