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robertstacksghost · 01-06-2010, 12:03 AM

Saw some other CCBill WMS-related threads and I thought I'd throw my hat in and ask if anyone's having the same CCBill problem I am. Ever since January, my checks are coming with about 70% less money in them than I've actually earned. My sales still show correctly within CCBill's reporting, but the checks that come are incredibly low -- about 70% light.

I contacted CCBill about it last week. The live-chat help girl said yeah, they were working on it, and that's about it. No way to track the problem or anything. I had a hard time believing that they were gonna try and just leave it at that when we're talking about over $1,000 per week that's being wrongly withheld. So I called the phone support -- and the same chick from chat picked up the phone. She was nice and all, but that wasn't reassuring.

I'm told the issue has been logged under ID #39651, and that "I'll be contacted when it's fixed." Just wondered if anyone else out there is having the same problem. Not real happy about giving CCBill an indefinite, interest-free loan of a few grand.

Anyone else getting light checks?

01-06-2010, 12:03 AM
robertstacksghost Registered User Join Date: Jun 2005 Location: Rapid City, SD Posts: 11	CCBill Payment Problems? Saw some other CCBill WMS-related threads and I thought I'd throw my hat in and ask if anyone's having the same CCBill problem I am. Ever since January, my checks are coming with about 70% less money in them than I've actually earned. My sales still show correctly within CCBill's reporting, but the checks that come are incredibly low -- about 70% light. I contacted CCBill about it last week. The live-chat help girl said yeah, they were working on it, and that's about it. No way to track the problem or anything. I had a hard time believing that they were gonna try and just leave it at that when we're talking about over $1,000 per week that's being wrongly withheld. So I called the phone support -- and the same chick from chat picked up the phone. She was nice and all, but that wasn't reassuring. I'm told the issue has been logged under ID #39651, and that "I'll be contacted when it's fixed." Just wondered if anyone else out there is having the same problem. Not real happy about giving CCBill an indefinite, interest-free loan of a few grand. Anyone else getting light checks?