01-06-2010, 07:57 AM
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Confirmed User
Join Date: Oct 2001
Location: scottsdale
Posts: 7,880
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Quote:
Originally Posted by robertstacksghost
Saw some other CCBill WMS-related threads and I thought I'd throw my hat in and ask if anyone's having the same CCBill problem I am. Ever since January, my checks are coming with about 70% less money in them than I've actually earned. My sales still show correctly within CCBill's reporting, but the checks that come are incredibly low -- about 70% light.
I contacted CCBill about it last week. The live-chat help girl said yeah, they were working on it, and that's about it. No way to track the problem or anything. I had a hard time believing that they were gonna try and just leave it at that when we're talking about over $1,000 per week that's being wrongly withheld. So I called the phone support -- and the same chick from chat picked up the phone. She was nice and all, but that wasn't reassuring.
I'm told the issue has been logged under ID #39651, and that "I'll be contacted when it's fixed." Just wondered if anyone else out there is having the same problem. Not real happy about giving CCBill an indefinite, interest-free loan of a few grand.
Anyone else getting light checks?
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please forward me information about your issue, well make sure it gets looked at and resolved asap
[email protected]
thanks
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