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Been with them for almost 10 years. Never have I had any significant downtime and they're support is instant. I feel like they've gone above and beyond for me many times. Sales wise, yeah they're not cheap and getting a discount and leverage to negotiate with them can take time and some balls. When I read 3-5 independent posts about major downtime from some of the other big reputable hosts, it makes it all worth it for me.
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