Quote:
Originally Posted by kush
Anybody have any advice for getting $$$ back from BOA from a "frozen" account?
A guy I'm partnered with on a site had someone do some check fraud on his account, and BOA froze the 3 grand or so in the account... and he can't get the money out!
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freak right the fuck out and keep screaming at the branch manager. my wife was dealing with that stuff (mentioned above) and she can be a tyrant. everyone she talked to kept telling her the error was hers etc.. the more aggressive she got... of course, suddenly things got figured out.
its not "Bank of America" - people generally don't realize the extent to which branches are ran as independent businesses. The bank manager of one branch creates many of the rules that branch operates by or has the full authority to get shit done.
The problem is that there is an assumption that you can call customer service and get something done but that really isn't useful. Customer service is just there to answer retarded questions from retarded people. If you want action, you need to go to that branch and raise hell.