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Yeah, I'd do the same thing Kane said. He was pretty damn nice in his email, especially after being rebilled a few times, even though it *was* his fault. I'd offer 25% back and 3 months free... but I would also verify his claims first, as far as if he's used the account or not.
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 three 997 three 55 three 1 ← That's my ICQ. Contact me there. Thanks.
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