Dear GTBill merchant,
Due to recent compliance changes initiated by Visa and Mastercard effective the beginning of January 2010, our bank has temporarily stopped processing live and recurring transactions for your site. Our bank wants to ensure that no transactions are processed until your content is fully approved and reviewed based on the new compliance regulations set forth by Visa and Mastercard. We have already submitted your URL to our bank for immediate review by Visa and Mastercard.
We are confident that all of our clients? sites are in compliance; however, we must wait for official approval and compliance checks from both Visa and Mastercard before enabling any live and recurring transactions for your sites. This is a formality requested by our bank and we will keep you updated as they review your sites and reapprove them.
We regret any inconvenience this has caused, and know how valuable your ability to process transactions is. However, we have to follow the rulings from Visa and Mastercard. We will keep you updated as things progress.
Best regards,
GTBill Compliance
Quote:
Originally Posted by B2339703
Its not just you. I got the same email.
I checked a few sites using GTBill and all of them have had their processing removed.... Looks like GTBill stopped processing for ALL of their clients.
My sales dropped the day before that email. Something is up and I don't like it.
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i saw this on another board, what happened? were they using one of the CAL banks that had problems?