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Old 02-03-2010, 05:21 PM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Quote:
Originally Posted by Randomonium View Post
Not that I have any pharma issues, but this thread raised concerns for me over having domains w/Moniker and their policies.

I emailed my rep about it, and they assured me

"Moniker would never suspend a domain etc w/o at least talking to the owner first."

Can you tell me how/when they contacted you?
Yes, this was my concern too. My pharma domain is basically throwaway, someone gave me a referral to drugrev and pointed out that setting up a whitelabel would take a few minutes. I hadn't started promoting it yet.

So it was more the action that Moniker took rather than losing the domain itself. They did NOT contact me, communication only started once I opened a ticket, then bumped it a couple of days later. (A reply arrived 5 minutes after the bump). I only discovered that my domain had been suspended because it was included in the list of domains in the godaddy suspension email (not sure why?), then I checked WHOIS and saw it was suspended.

So what your rep told you is not true, they HAVE suspended a domain without discussion... or even a quick heads up to the owner.

I had to ask three times why they didn't contact me... their replies just kept ignoring the question.

Quote:
Originally Posted by Randomonium View Post
Also do you mind emailing me the link to the ADX thread? gfy at jeffrandom dot com
Just do a google search for "godaddy criminals" (no quotes needed)... it's result #1 for me. LOL
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