Quote:
Originally Posted by Techie Media
Neither, we have some customers that pay for our backup service and he was not one of those people. However we do a backup of all our virtual accounts for free so when he asked if there was a backup Wayne looked up his account on our master backup list and he was not on it. He did not realize that his account was a virtual not a dedicated so in fact there was a backup. So in the end all the Love is flowing again and this was all just a big fubar, (not you JFK).. 
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So if I were to send you a request to help initiate a transfer to a new host, and you didn't like the way that sounded... because you were "losing a customer", is it your official policy to lock someone out of their account and delete their data? I mean, I understand that's a huge red-flag security wise... it
could mean someone has compromised the account...
Does that sound like a pretty accurate account of what happened? Care to elaborate on the logic behind this? Oh wait, it doesn't sound like there was any logic... purely emotion. Over fucking $15 / month.
How broke are you guys?