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I've used a lot different forum software, and Invision Power Board has by far been the best in terms of support and being very advanced yet easy to use. It's a bit pricey, but if this forum will be in place for many years then I would recommend buying it, it will be worth it. I use it on several of the larger sites I run. There are a lot good modifications and skins for it, free and paid. The latest version is awesome for keeping out spammers.
As far as free forum software goes, SMF is my favorite. It's easy to keep updated (you can do it right from the admin control panel). It does have problems with spam sometimes, but not any worse than other free software.
Software I don't recommend includes phpBB (a lot of bugs and spam) and vBulletin (their tech support is worthless, which isn't good since you're paying to use it).
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