Quote:
Originally Posted by J. Falcon
I'm starting to think that's what I really should have done.
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Depending on the situation, of course....
I knock my rate way down, and invoice for my time only. But before that, I try to upsell them another service and discount it as the benefit of my screw up. Think of it like a lawyer, you pay for the time either way. If they miss a deadline, you get a discount if you ask, but you still pay for the time either way - most will try to upsell you a discount on future work.
I also quit working with deadlines...I'm not a lawyer
If client doesn't like it they can go to someone else that will give them one. I will give a range, but straight up sometimes clients have emergencies or big projects hold me up...and I just have to drop everything, whatever the job is for problems. It's a respect most people understand when it could be them asking one day for the same help.