View Single Post
Old 03-10-2010, 08:09 PM  
SwirlsGirl
So Fucking Banned
 
Join Date: Feb 2006
Location: between east coast and vegas
Posts: 2,067
For those who have suggested that because there sales are normal, there is nothing wrong with ccbill but something must be wrong with us...

please consider the following very carefully...

At the beginning of 2009 my ccbill declines were completely through the roof (like triple the normal amount) and it caused me to start a thread saying..."ccbill let my people jerk... or something like that"

Of course one of the ccbill guys came into gfy and said give me your client account # and we will take a look at it.

So I did. I cannot recall which gentlemen I spoke with but it was one of the guys who come in here and respond to the concerns.

Now here is where it gets REALLY INTERESTING to me personally, sorry if many of you cannot make the connection.

After reviewing my account ccbill concluded that YES my account WAS set to SCRUB a little higher than normal, but they said "we will go ahead and make some changes to the settings for you!!!!!!"

Now at the time I didn't think much of it, because I was elated that they made the adjustments to my client account, and almost immediately the declines went down and I actually saw an uptick in sales for a brief two month period or so.

So I began to wonder in the back of my mind these things..

1. Who decided that my account needed higher fraud scrubbing settings?

2.Why didn't anyone from ccbill bother to tell me that my account settings were changed?

3.How many of my denials were actually because of fraud scrubbing?

4.Wouldn't that pose some conflict of interest if ccbill reps,mangers or whomever could go into my account or some of your accounts for that matter, and turn up, or down your fraud scrub settings without your consent or knowledge.

5.Was this the only time in 5 years of my own ccbill processing that my account settings were adjusted without me being notified prior to or after the changes were made, or were there other times as well?

You see it started opening up a lot more questions than I had answers for, but I sat on them until lately seeing all of the ccbill threads

Hell I don't know whats going on I just know something is not adding up!

I see many of you including me will have days where ccbill join form drops to zero, but on that same day your back processor will get some activity.

Is that a ccbill glitch, I mean many of us have seen this first hand and have made threads about it, but at the end of the day nothing is ever found to be working improperly.

Now understanding those facts of which I am not making up (why would I) I have nothing to gain and everything to lose from making this up.

So I am not saying that proves anything malicious, but it does show that just because you say your ccbill sales are fine, and your ccbill data reporting is fine... it does not mean it is fine for all of us!

I am very rational contrary to popular opinion and I can say that the economy is far worse than most of us care to acknowledge or admit.

I am seeing stores and shops that were around for decades closing up in my neck of the woods. I am aware that this nation is losing an average of several thousand jobs a day.

I am aware of the file sharing problem, the tube site problem, I am affected by these demons as well.

I don't know exactly whats going on with ccbill, I like many of you can see things that are obvious to us because we monitor stats for so long and become used to fluctuations,slow periods, and all of that.

I talked to a good friend in the business who helped me get started and he tells me that his last check from ccbill was the lowest in 10 years and he just experienced for the first time ever a day with Zero Sales!

I don't know maybe things are just that bad and we are in denial. Maybe we need to accept it, or maybe there is something going on here that we and ccbill are not aware of.

That is a real possibility as well.
SwirlsGirl is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote