Golfish, we keep a close eye on our entire account. That?s akin to a webmaster watching sales stats. All I can respond with is this, we do everything we can to try to maximize throughput while mitigating risk. Over the years we have only gone down in our decline rates.
Its as frustrating to me as it is to you to see these threads. Ive been at CCBill 11 years and for most of it was the point man (as well as in charge of the risk department) for these sort of issues. We do everything we can to determine ways we can increase throughput/client revenue or find problems that we can fix to make things better, and when we see complaints like this, we run tons of reports to break things down and try to find something.
That said, you see patterns emerge, such as early jan breaking records, fluctuations around spring break (now), tax time, mid-may, etc...
And again, my offer stands to do tests with my personal card on a link or signup page to test from a real-world perspective...and if anyone would like to send us information to look at, please send to
[email protected]
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