Quote:
Originally Posted by goldfish
"THERE IS SOMETHING WRONG WITH CCBILLS SCRUB" before someone at CCBill actually listens.
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If you're a paysite owner you have the opportunity to look at the decline reasons. I am a paysite owner, and my sales are down the past three days, too (precisely three days; four days ago I had a pretty good day).
Of the couple of declines I've had in this dry spell/roller coaster/whatever, none have indicated they were declined because of scrub. The reasons were because of bank declines, such as Insufficient Funds. You see that a lot these days.
If, like Sara, you see a lot of scrubs the natural thing to do is ask them why. They have the ability to make individual changes to global settings. My account has a longer posting time than most, for example, because I asked for it. It allows me to have a bit longer time to identify fraudulent transactions and void them, rather than having to refund them. (Voids always are better than refunds.)
If you're an affiliate of a program that uses CCBill you can't see the decline reasons, but you can always send off an email to the site and ask if they've noticed a change. Hopefully they can inquire on your behalf.
I may be wrong but my assumption has been that RonC would like for his company to continue to make money. Would be hard if they were simply ignoring a problem such as unnecessarily high fraud scrubbing. I'm pretty sure Ron wants to make as much money as he can, but I could be mistaken about that.