Quote:
Originally Posted by goldfish
Have a mainstream business myself and can tell you I process hundreds of transactions a week with Sterling and have NEVER had that happen, not once, in three years, the first two of which I was with another company. So you either need a new Merchant processor or I call bullshit!
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Nope, no BS. Since it's easy to just resend the data it's never really bothered me. You might just be a lucky one. It happens occasionally when I buy something at a store I figured it's fairly normal.
Since you have a merchant account, and you appear to be doing volume, why not ask that they carry your high risk business? I don't do enough volume to justify it, but you could be saving yourself a ton of money, and cut out CCBill altogether.