Quote:
Originally Posted by **********
Not true. Our longest is from 2005, and he buys each week. We never use recurring billing.
It's all about Customer Service, not people who forget to cancel. When people who forget to cancel remember, they charge-back.
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Of course, there are members who come back and check the site all the time, but many if not most long term members are just people who forget to cancel. You can easily check that, if they don't log in anymore, but still pay...and no, they don't CB mostly either.