Quote:
Originally Posted by CosmicTang
Could you please point out when more competition isn't better? To say otherwise is rewriting the entire history of economics.
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Well.. its not ALWAYS the best thing. You can have 5 processors, 3 of them being there for a long time and probably not going anywhere anytime soon because the are established. And you can have 2 new ones trying to get some fast money, bad management, and running away with YOUR money.
Competition is only good when the market and companies are 100% equal. Which they arent in this case. So in this example, competition isnt necessarily better. Thats not what the economists meant with that phrase. No offense, just my point of view.
Quote:
Originally Posted by Rand
Lagcam - Of course technology has improved, and yes made things better on many fronts.
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Well although im staying with epoch rand, and for example Henry is one of your better employees (or the best, i would send him a box of chocolates already for all his help and support). There are some things i really didnt like.
1. The email support. I have had some issues we only found out what it was 4 days into beta. Because of my experiences with emailsupport (it seems any and every company thinks is necessary to hire a couple of cheap indonesian guys and girls that hardly get what the question is let alone are able to answer them in english), i LITERALLY spelled out what the problem was, what was done and what was needed. And STILL they asked me the same questions i already answered in my initial email without solving the issue.
Example: Affiliates couldnt login, and didnt receive the confirmation email and password retrieval email. 1st email from me i tell them: "They cannot login, on THIS url www.." "They are SURE they have the right password" , "They have the right master ID because i checked with them and gave it to them" etc. 1st response: Did they have the right url. 2nd email: Did they have the right password. 3d email: Did they enter their master ID.
Im not kidding...
2. The payment page. I would have thought that a company that has been in this biz for so long would at least hired a pro to do the translations. Im from the Netherlands, so im seeing the payment page in "dutch". Believe me, and i already emailed support 1 week ago to offer my FREE help, it looks like a 6yr old wrote the dutch translations. If I would want a subscription and see a page like that i would immidiatly think there was something seriously fishy. You guys should really get that redone asap, urgently, right away. Again, i will offer my free help if you want.
3. Get a better payment page in general
Have it support mobile resolutions!
For the rest of it, im pretty happy with epoch and i will probably stay for now. Im not to happy with 15%, but if that is what it takes to earn trust from affiliates (since we have a new program) i will happily pay a bit more. BUT, see a bit more down!
Quote:
Originally Posted by johnuk
Well I didn't know that! You should expect an email from me to discuss a reduced rate |
I didnt know that either. I thought the only way to get the fee's down is making a lot of sales. Now im not to concerned because we are already making 50% more sales then i could have expected so our 15% will go down fast. But even then, i want to know if people are really getting a less percentage when they just got started with epoch.
Quote:
Originally Posted by Rand
Our rates are on our website.
You need to be making more than $170 per day to get into the tier system.
And yeah.. that would be most of our clients.
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That would be us pretty soon too then. But you arent giving NEW clients a bonus percentage (less) then others because the negotiated better right?
Quote:
Originally Posted by EscortBiz
I been in this game a long fucking time and once upon a time my only concern was %, then after losing shitloads of money I decided to stop being such a fucking idiot in the % department and look beyond that.
I dont know zombaio so my comments are general and related to my structure, it may be different for you.
I rely heavily on affiliates, I do what they want, they send me the sales after all or at least a big portion of it. I also rely on rebills, and obviously my affiliates rely on that too.
So with those things mentioned, I ask myself what billers do affiliates trust in these days, id say ccbill epoch and verotel. Now im sure many have great experiences with others but I can just report here what I found and I speak to a ton of people all the time about this stuff.
If you are in business where you charge a one time fee for something and you get paid every 2 days then yeah maybe you shouldnt care about billers. (unless you do some extremem amount daily). But for most of us who been thru hell already, we like to focus on what is the most trusted.
Will zombaio be there one day? Who knows, but right now its ccbill epoch verotel
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Thats pretty much EXACTLY why i went with epoch. Gain trust from webmasters and affiliates is worth it for me to get more affiliates to promote us (although we are invite only atm and in beta). People will notice that we are having a processor that will take care of their money, and we are not a new paysite program that we launched to make a quick buck and then run with their money.
Same goes for our money. Im still not sure what epoch is offering more or other then zombaio, and i know paying more isnt always better. But in this case, i didnt want to take that risk.
Quote:
Originally Posted by Supz
You have to remember. Adult always is associated with risk. Therefore they charge more money. 15% is a straight ripoff i must agree. But paying more for porn then mainstream does make a little sense.
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Im not sure if 15% is a ripoff. Its a lot, its high. But a ripoff? People have a choice, so i wouldnt say that to be honest. No offense.
Quote:
Originally Posted by Zombaio_Tomas
We are 21 employees
6 developers
3 accounting
5 management incl cto and ceo
4 support
1 compliance and regulations
2 backoffice billing
COMPETITION = DEVELOPMENT!
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6 developers and 5 (!) management? I know developers are hard to understand and coordinate (J.K.) but that is a weird mix
I wasnt trying to put any of the 2 down btw, not zombaio nor epoch. I just honestly dont get what the big difference is, other then trust. And it seems a lot more people dont get that either
