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Also forgot to add my gripe:
Shitty support.
Ok, so I'm paying over $100/mo for crappy phone support and an average of 2 DVRs in a month? Why can't you just fire the damn incompetents or make sure the guys on the road don't beat the living fuck out of the equipment?
My DVR started flaking on the second tuner so I asked for a replacement. All 4 that the guy had on his truck were various levels of fucked. One wouldn't even power on.
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