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Re: Closed clinic
People in Canada generally know to look up open hours of the walk-in clinics that exist.
Re: Him going to hospital and taking a ticket.
The girl at the front desk first asked if it was urgent. The reason people have to have long waits sometimes is well, if you're not currently dying, or someone else has more of a likelihood of dying, then well, they're going to get the attention of nurses and doctors first - so suck it up / be patient. And if that person dying was you, you'd be bumped ahead of the line.
Matt
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