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I've been with DirecTV since 1996. I've never had any real issues with the service. There are obviously other options out there, it just all depends on what you're looking for, that will be a deal breaker or deal sealer for you. I'm a sports enthusiast, and so having NFL Sunday Ticket/Super Fan are Fall staples for me, in addition to having other sports subscriptions and access to all the various RSNs (Regional Sports Networks). Other than that, I value almost all the HD offerings (with the exception of Food Network HD LOL), so that's an added value. You can find more detailed information by running a google search for the AVS Forum, wherein they have DirecTV forums up the ying-yang. I will say that the price points are certainly not cheap, but nothing is really cheap these days.
Just my .02
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