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Love my Amex cards.. Years and years ago when I first got the personal Platinum we went on a shopping trip out of state. After the third big purchase in the same mall on the same day, when the card was swiped they wanted the merchant to call. Amex wanted me on the phone. They asked me the middle name of my first born son. Got home the next day and they called my house and asked me what I'd told them on the phone the day before.
I've had BofA be weird on me before. I primarily use my BofA debit visa card. Last Fall at a large local fair, I used it at a non-system cash machine at the fairgrounds.. the machine didn't have any cash so I headed to the next one. That one gave me a weird message. Tried again.. totally locked it out. I spent 40 mins on a Saturday afternoon in a crowded place on the phone getting to the right person so that I could tell them the last 3 times I'd used the card and for what dollar amounts before they told me they'd take the hold off which was supposed to be immediate but took another hour.
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