Originally Posted by webair

Before this gets blown out of proportion & before you get drunk ... let's look at the facts:

- The issue stems from the fact that you did not have access to the admin contact email address associated to the SSL certificate you were attempting to renew.

When you finally gained access to the address to approve the order, we were then able to push the order through. Therefore, any delays on this order were due to the fact that you didn't have access to your email address. We specifically told you we would do all we could to expedite your order as a courtesy.

We explained this all to you in the phone as well...