Listen I love epass, great service over all. But shit Michael O goes on vacation and I have to talk to 8 different Indian people that I can barely understand.
Had 3 pending charges that are obviously supposed to be dropped. Its not that much money 105.00 but why is the burden on me to try to get a merchant to fax them in order to get money released? Doesn't take a genius to figure out they are holding a shit load of money every month on these charges, and that can't hurt them earning interest on it. I just literally yelled at everyone I could there about this and was yelling for 20 minutes straight.
Of course first they have to ask everytime my info, and there is 15 steps of verification. I mean ya verify me, but do you really need to ask me 15 questions? When I am trying to put money BACK on the card? Ridiculous.
Who else has dealt with these fuckin 30 day holds?
