I hate that 30 day wait period also. I used the card to put some $180 into my children's lunch fund at school and it said that the address didn't match or something like that, so the funds didn't get put into my children's accounts.
I figured it was just a denied charge until I noticed that the $180 was sitting as pending in my account. I contacted Epass and they gave me the same story, how I had to have the school fax them a letter with the transaction number stating that they weren't gonna claim the money and the letter had to have the school header on it.
The school was more than happy to help me out. They did just that and emailed it over to Epass and even CC'd me a copy of it. I waited a couple of days and the charge was still pending, so I called up Epassporte and they said they NEVER got the email. I got pissed off and said "Fuck It" and just waited the 2 more weeks to hit the 30 day mark and had it drop off on it's own.
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