Quote:
Originally Posted by stickyfingerz
Listen I love epass, great service over all. But shit Michael O goes on vacation and I have to talk to 8 different Indian people that I can barely understand.
Had 3 pending charges that are obviously supposed to be dropped. Its not that much money 105.00 but why is the burden on me to try to get a merchant to fax them in order to get money released? Doesn't take a genius to figure out they are holding a shit load of money every month on these charges, and that can't hurt them earning interest on it. I just literally yelled at everyone I could there about this and was yelling for 20 minutes straight.
Of course first they have to ask everytime my info, and there is 15 steps of verification. I mean ya verify me, but do you really need to ask me 15 questions? When I am trying to put money BACK on the card? Ridiculous.
Who else has dealt with these fuckin 30 day holds?  |
The problem is that when a merchant put a pending charge on your card then they have 30 days to complete it. After the 30 days if they complete the transaction then we can charge it back with out any problems if we drop it before the 30 days and the merchant then complete the transaction there is nothing we can do.
So if we drop transactions before the 30 days are up then the scammers would show up in a second running the cards through their own accounts and then when the Pending charges were dropped they would complete the transactions and nothing we can do about it.
Another case of the few dishonest people fucking it up for the honest people
I will be back Monday
