Quote:
Originally Posted by Shap
Those are long established brands. My relationship with Coca Cola is now 30+ years. That's a long relationship. My relationship with Facebook 4 years old. Loyalty takes time to build. Very few online brands have very strong loyalty from their customers because of this.
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they built that loyalty over the long term, it didn't just happen when they created the product or after a couple years. and they all continue to do what it is that gives them the loyal customer base, all the while beating competitors consistently with their original product/philosophy.