Quote:
Originally Posted by Barefootsies
A Refund is $29.95 (or whatever the monthly membership fee is)
A Charge Back is $29.95 + $25/35 bank fee. Plus it counts against their processor/mechant account's 1 or 2% charge back ratio or average.
Giving a refund is a better business decision.
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If you have 10 credits on a deal, you can assume that five will charge back, or 50%. So in total 15 credits/cbs. It's sad that some if not all five people never tried to even get a refund.