Quote:
Originally Posted by ShellyCrash
The Diplomat has been fucky with startwood points at the show. I'm an SPG, usually I get a nice ocean view corner room w/ balcony for the show as a perk just for being a member. Last year when I showed up I couldn't even get a king bed and the hotel was not sold out. Wound up with a 2 queen standard room- starwood floor but who cares. Then they charged me for late check out, just BS all around.
Only benefit is if you have the starwood amex you get double points on every buck you spend, so I go nuts with it- even use it at the little coffee bar downstairs.
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you should have called SPG about that and used a Amex Plat or higher card with the reservation.... last time few years ago i had as issue... called SPG and they put the property in their "place" and I wasnt being a dick or anything but just poorrrrr service and such..and just utter "go fuck yourself" mentally from theproperty... SPG took care of it though ...
always handle it direct with em