Quote:
Originally Posted by Juicy D. Links
you should have called SPG about that and used a Amex Plat or higher card with the reservation.... last time few years ago i had as issue... called SPG and they put the property in their "place" and I wasnt being a dick or anything but just poorrrrr service and such..and just utter "go fuck yourself" mentally from theproperty... SPG took care of it though ...
always handle it direct with em
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I always use my SPG amex platinum card when I book. I know its not the black card and I'm not the highest roller in the place, but this last time around was below par even if I wasn't a member. Especially since the hotel wasn't even fully booked. There was no reason my room shouldn't have been ready, and charging me for late checkout I felt kind of went beyond the pale.
I should have called SPG, thanks Juicy.
