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Old 05-25-2010, 10:20 PM  
Raja
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Join Date: Jul 2004
Location: Santa Margarita
Posts: 1,094
Quote:
Originally Posted by Robbie View Post
Obviously NOT mainstream merchants. Otherwise, why did I have to go to the bank, fill out forms, and then wait a month? The two charges I had that were misuse of my card had neither of those.

There's no way that anybody is going to a bank when they download a vid from my VOD section and then an hour later I get a chargeback from CC Bill. Nope. They are simply going to CC Bill and charging back no questions asked. And CC Bill makes it's money processing AND hitting me with a fee.

I'm not hating. I'm just saying, I'm in this biz to make money. And I know a revenue stream when I see one.
If they went to CCBill, CCBill would issue a credit not a chargeback. The surfer called their bank and charged back. CCBill simply passed the chargeback fee onto you. I am sure that CCBill's support staff are trained to issue a credit when the surfer even mentions a chargeback and I doubt even more that CCBill are issuing credits and calling them chargebacks to make a few extra bucks.
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