Originally Posted by Raja

If they went to CCBill, CCBill would issue a credit not a chargeback. The surfer called their bank and charged back. CCBill simply passed the chargeback fee onto you. I am sure that CCBill's support staff are trained to issue a credit when the surfer even mentions a chargeback and I doubt even more that CCBill are issuing credits and calling them chargebacks to make a few extra bucks.