Quote:
Originally Posted by NemesisEnforcer
Those are usually started when you're not in the know and checking to see if it is only you. We're down too but they told us what the problem was right away, thus, no need to ask a third party about it.
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Yeah, but after a couple of hours you start wondering whether the problem has been fixed but there's some other issue with your own specific equipment.
There's also no point them telling me "it's a problem with a router" a few mins after I open a ticket if I hear nothing further in the next 12 hours!