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I have found namecheap live support to be VERY helpful. I let a friend's domain expire well past the redemption period because I thought it was on auto-renew and was out of town, and they were able to get the domain back for me at regular price. It was back in my account within 5 minutes.
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gone. long gone.
aylasquareturtle .."a"t".. gmail dawt com
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