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I just wanted to get back and let you know that we did report all the posted blocked card incidences from this thread directly over to the Tempe Mission Palms on Monday morning. The hotel contacted us a bit ago to say that they have been working with their payment system providers since Monday to do a thorough investigation of their systems, and their provider is doing the same for their overall network. Tempe Mission Palms will contact us directly as soon as they are permitted to report on what was found; and we will get that information out to the boards as soon as we have more details.
Thanks again to everyone who chimed in here?.it is horrible that this affected you, but by sounding off here, you have helped to get this addressed much more quickly.
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