Quote:
Originally posted by 49thParallel
Hmmm...here's a slightly different solution...Stop processing for all of the scamming adult sites with their deceptive free trials, cross sales, 3 day trials that need to be cancelled 24 hours prior to end of trial, and other scum tricks. Oh, but what am I saying... it's the big bad Mastercards fault for trying to stop consumers from being ripped off.
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I can tell you we do none of the above and do not even do recurring billing. I can also assure you that we refund agressively and have almost no chargebacks. However if refunds plus chargebacks goes above 1% we get screwed. How do you deal with a problem if a refund does not help you but instead hurts you?