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Old 06-21-2010, 05:04 AM  
Paul Markham
Too old to care
 
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Join Date: Jun 2001
Location: On the sofa, watching TV or doing my jigsaws.
Posts: 52,943
On B2B it's simple. Make people money. All the other things are add ons. If you don't make them money they don't do business with you.

For B2C deliver what C wants and at a price that he will pay.
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