Quote:
Originally posted by jcnlv
That is the problem with 3rd party processing. You *do* all sink or swim together. 3rd party depends on the good guys offsetting the bad. Not really fair to the good guys, and a blessing for the bad guys.
If you are a webmaster that cares about your site, provide your members what you promise and is willing to actually pay some attention to who is joining your sites, you should look into getting your own merchant account.
With quality anti-fraud tools such as are available at Netbilling, and a little attentiveness, you can stay under 1%. We have done it for years with our paysites.
If you monitor new sales as they come in and VOID the unverifiable or highly suspicious transactions before you close your batches they will not appear as credits or refunds - and therefore not affect your 1%.
Our business has different problems than Amazon does. Amazon delivers a product to a physical address. We need to take more precautions when accepting credit card transactions. We need to remove as much of the anonymity from our customers as we can.
If we are not willing to do that, we will have to accept the consequences.
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You might not have read the new MC rules. If you are a good webmaster and do the right thing and have a month where you do MC refunds and those refunds and CB's together are greater than 1% of your sales you are out of business at MC sole discretion. So even if you are diligent you are at the mercy of MC.
We have our own merchant account and have had it for years, we never even approach 1/2% in CB but that is because we monitor and refund suspect fraudulent transactions. In this new model that is worse than rolling the dice since not all frauds will turn into chargebacks.