Quote:
Originally posted by nevermind
Yeah ... and AOL's business is in the toilet now. Great example.
I love how people justify this bullshit by saying others scam customers ... so can we! We have a right to scam! Give us those credit cards!
Pathetic ...
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You're acting like this is the only instance of recurring billing in the world. Its not.
Its not a scam. If people want to cancel they can.
Have you ever seen a large volume customer service opperation in this industry. Sure you get the people calling wondering why they were charged again, but you also get as many people calling to cancel on time, or calling for their passwords etc, and you get many people emailing about what a great site they've joined...
Sure there has been scammers in this industry before, people billing people multiple times in the same day for transactions that people didnt' necessarily agree to. Ie. join for a trial. 2.99, then get billed on the same day 10.99 20.99 30.99 for some cross sells that they weren't informed of, but thats another issue.
If you don't read a contract thats your own fault.