Quote:
Originally Posted by DEA
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Complaint Closing StatisticsThe following grid displays the number and responses to complaints over the last 36 months:
No. of Cmpl Type of Response
23 Making a full refund, as the consumer requested
1 Making a partial refund
43 Agreeing to perform according to their contract
1 Refusing to make an adjustment
9 Refuse to adjust, relying on terms of agreement
4 Unanswered
0 Unassigned
81 Total
10-09-2009, 12:18 PM
04-08-2008, 07:13 AM
5th September 2007, 05:52 AM
The top 4 I looked at are old complaints .Grasping at straws..